Privacy Policy

Effective November 9, 2026

Who we are

Safe Match Pros (“we”, “us”) is a service of Dimco Consulting LLC. We run a website that connects homeowners with local home service professionals (“pros”), starting with air duct cleaning. You can reach us at [email protected].

Information we collect

When you request a quote we collect your name, mobile phone number, email address, ZIP code or address, and details about your request such as your system type, home size and timing.

We also collect basic technical data such as IP address, device and browser type, pages viewed, and how you arrived at our site, using cookies and similar tools.

How we use your information

• To confirm your request by text message with a one-time code.
• To match your request with local pros and pass it to them.
• To send you updates about your request and to answer your questions.
• To prevent spam, fraud and abuse, and to improve our site and advertising.

Who we share it with

• Matched pros. We share your name, contact details and request details with up to three pros matched to your request so they can contact you about it. This is the service you ask for.
• Service providers that help us run the site, send messages, process payments and measure advertising. They may only use your data to provide those services to us.
• Legal and safety. We may disclose information when the law requires it or to protect rights, safety or property.
• We do not sell your information. We do not share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

Text messages

If you check the consent box on our form, we send text messages from Safe Match Pros to the mobile number you provide: a one-time verification code and updates about your request. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent is not a condition of any purchase. Text messaging consent and mobile numbers are not shared with third parties for marketing or promotional purposes.

Cookies and advertising

We use cookies and tools from advertising and analytics providers such as Google and Meta to understand how people find and use our site and to show our ads. You can limit cookies in your browser settings.

How long we keep it

We keep request information for as long as needed to provide the service, meet legal and accounting obligations, and resolve disputes, then delete or anonymize it.

Your choices

You can ask us to access, correct or delete your information, or stop contacting you, by emailing [email protected]. Reply STOP to any text to stop texts. Pros who receive your request set their own contact practices, and you can ask them directly to stop.

Security and children

We use reasonable safeguards, but no system is perfectly secure. Our service is for adults and is not directed to children under 13.

Changes

We may update this policy. The date at the top shows the latest version. Questions: [email protected].